Last updated: October 2025
Welcome to Agrix Marketplace ("Agrix", "we", "our", or "us").
We value your privacy and are committed to protecting your personal information in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information when using our SaaS platform for verified agricultural trade.
1. Who We Are
Agrix Marketplace is operated by:
AGRIX PLATFORM LTD
Company No. 16793148
Registered in England & Wales
Registered Office: Office 15162, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom
Contact Information:
Email: [email protected]
Phone: +380665058360
Website: https://agrixmarketplace.com
2. About Agrix
Agrix Marketplace is a subscription-based Software as a Service (SaaS) platform that connects verified agricultural buyers and suppliers worldwide.
We provide secure tools for company verification, listing opportunities, and direct communication — but we do not process, hold, or guarantee payments between users.
All commercial transactions between buyers and sellers occur outside of Agrix, via their own trusted channels.
3. Information We Collect
We collect and process the following categories of information:
- Full name and contact details (email, phone number, country)
- Company name, registration details, and verification documents (KYC/KYB)
- Billing and payment information (processed securely via Stripe or other approved payment providers)
- Login credentials and account preferences
- IP address, browser type, device information
- Platform activity (listings, messages, logins, time spent)
- Cookies and usage analytics
- Uploaded content (company profile, requests, offers)
4. How We Use Your Information
We use your data to:
- Create, verify, and manage your Agrix account
- Process subscription payments and renewals
- Provide access to platform tools and features
- Communicate service updates and notifications
- Respond to support requests
- Improve platform performance and security
- Prevent fraud and ensure user authenticity
- Comply with legal and regulatory obligations
- Send optional marketing communications (with your consent)
All data processing is strictly related to SaaS functionality, not to facilitate or participate in trade transactions.
5. Legal Basis for Processing
We process personal data under the following legal bases:
- Contractual necessity – to deliver and maintain your account and subscription.
- Legitimate interest – to ensure the security and performance of our platform.
- Consent – for marketing or optional communications.
- Legal compliance – to meet financial, tax, and KYC obligations.
6. Sharing Your Data
We share personal data only with trusted third parties that help us operate securely:
- Payment processors: Stripe, PayPal (for subscription billing)
- Hosting providers: AWS, Contabo, DigitalOcean
- Analytics providers: Google Analytics
- Verification partners: for KYC/KYB screening
- Regulatory authorities: where required by law
We never sell, rent, or trade your personal data.
7. International Data Transfers
Your data may be processed outside the UK or EEA.
In such cases, we ensure protection through Standard Contractual Clauses (SCCs) or other recognized safeguards.
8. Data Retention
We retain personal data:
- For as long as your Agrix account remains active
- Up to 5 years after account closure (for tax/legal reasons)
- Until you request deletion, where applicable
After the retention period, data is securely deleted or anonymized.
9. Cookies and Tracking
Agrix uses cookies to:
- Keep users logged in
- Remember preferences
- Analyze platform traffic and usage
You can manage or disable cookies in your browser settings.
For more information, see our Cookie Policy (coming soon).
10. Data Security
We protect your information using:
- SSL/TLS encryption
- Secure server environments
- Access control and monitoring
- Regular data backups
Although we implement advanced measures, no system is completely immune from risks.
11. Your Rights
Under UK and EU data protection laws, you have the right to:
- Access your personal data
- Correct or update inaccuracies
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Withdraw marketing consent
- Request data portability
To exercise your rights, email us at [email protected]
12. Children's Privacy
Agrix is intended for business and professional use only and is not directed at individuals under the age of 18.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
All updates will appear here with the new effective date.
If changes are significant, users will be notified by email.
14. Contact Us
For privacy questions or requests, please contact:
Data Protection Officer – AGRIX PLATFORM LTD
Email: [email protected]
Registered Office: Office 15162, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom
© 2025 AGRIX PLATFORM LTD. All rights reserved.
