Terms of Service – Agrix Marketplace

Last updated: October 2025

Welcome to Agrix Marketplace ("Agrix", "we", "our", or "us").
These Terms of Service ("Terms") govern your access to and use of the Agrix Marketplace website, platform, and related services provided by AGRIX PLATFORM LTD.

By registering an account, subscribing, or otherwise using Agrix, you agree to these Terms.
If you do not agree, do not use the platform.

1. Company Information

AGRIX PLATFORM LTD
Company No. 16793148
Registered in England & Wales
Registered Office: Office 15162, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom
Email: [email protected]
Website: https://agrixmarketplace.com

2. Service Description

Agrix Marketplace is a subscription-based Software as a Service (SaaS) platform designed to connect verified agricultural buyers and suppliers worldwide.

We provide tools for:

Posting and browsing buy/sell offers
Communicating through secure in-platform chat
Managing company profiles and verification (KYC/KYB)
Receiving notifications and analytics about market activity

Agrix does not act as a broker, intermediary, payment processor, or guarantor.
All commercial negotiations and transactions between users occur outside of the platform.

3. Eligibility

To use Agrix, you must:

Be at least 18 years old
Register as a legitimate business representative or authorized individual
Provide accurate and truthful information during registration
Comply with applicable laws and regulations in your country of operation

We may refuse, suspend, or terminate any account that violates these Terms or our verification requirements.

4. Account Registration and Verification

Users must register for an Agrix account and provide valid company and contact information.

To maintain trust and safety, Agrix may require KYC (Know Your Customer) or KYB (Know Your Business) verification.

You are responsible for:

Keeping your login credentials secure
Ensuring your company details remain accurate and up-to-date
Not sharing account access with unauthorized parties

Agrix reserves the right to suspend or delete accounts that fail verification or engage in suspicious activity.

5. Subscription and Payments

5.1 Plans and Billing

Agrix offers subscription plans for sellers/exporters (e.g., $99/month or $950/year) and a free trial period (e.g., 3 days) where applicable.

All payments are securely processed by Stripe or other approved payment providers.

5.2 Auto-Renewal

Subscriptions automatically renew at the end of each billing cycle unless canceled before renewal.

5.3 Cancellation

You may cancel your subscription anytime via your account settings.

Upon cancellation, access to paid features continues until the end of the current billing period.

5.4 Refund Policy

As Agrix provides digital SaaS access, payments are non-refundable, except where required by law or explicitly stated otherwise.

6. Prohibited Activities

You agree not to use Agrix for any unlawful, misleading, or harmful purpose, including but not limited to:

Posting fraudulent or deceptive offers
Soliciting payments through the platform
Sharing false or unverified company data
Spamming or harassing other users
Uploading malicious software or links
Violating any local or international trade laws

Any violation may result in immediate account suspension without refund.

7. Platform Communication

Agrix provides internal messaging tools for verified users.

You agree not to use this communication channel for spam, advertising unrelated products, or illegal negotiations.

Agrix is not responsible for content exchanged between users, including messages, files, or business proposals.

8. Disclaimer of Liability

Agrix is a technology service provider, not a trading intermediary.

We do not verify, guarantee, or endorse any offers, prices, quantities, or transactions between users.

Users are solely responsible for conducting their own due diligence and verifying all trade details independently.

Agrix shall not be held liable for:

Financial loss, fraud, or non-performance between users
Damages resulting from reliance on user content
Indirect, incidental, or consequential damages

9. Data Protection

We handle personal data in accordance with our Privacy Policy.

By using the platform, you consent to our processing of data under UK GDPR and related laws.

10. Intellectual Property

All content, software, design, and trademarks on Agrix are the property of AGRIX PLATFORM LTD.

You may not copy, modify, or distribute platform materials without written permission.

You retain ownership of content you upload but grant Agrix a limited license to display it within the platform.

11. Termination

We may suspend or terminate your account if:

You violate these Terms
You misuse the platform or engage in fraudulent behavior
We are required to do so by law or regulation

Upon termination, your right to access the service ceases immediately.
We may retain limited data for compliance purposes as described in our Privacy Policy.

12. Changes to the Service

Agrix may modify or discontinue any feature at any time to improve performance, security, or compliance.

We will notify users of significant changes when feasible.

13. Limitation of Liability

To the fullest extent permitted by law, Agrix and its directors, officers, and affiliates are not liable for any indirect, incidental, or consequential damages arising from:

Use or inability to use the platform
Transactions or disputes between users
Unauthorized access or alteration of your data

Our total liability shall not exceed the amount you paid for the last 3 months of your subscription.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

Any disputes shall be resolved in the courts of London, United Kingdom.

15. Contact Information

For questions or legal correspondence:

AGRIX PLATFORM LTD
Office 15162, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom
Email: [email protected]